[FCN Announcements] FCN barred from use of PayPal service
public at lists.fcn.ca
public at lists.fcn.ca
Wed Jan 16 12:12:48 EST 2008
Dear naturists:
On December 16, 2007, the FCN received a message from PayPal that
they had shut down access to our account because we violated their
acceptable usage policy. As part of their action, we cannot access
the money that we accumulated in the account for 180 days, and they
threaten to “fine” the FCN for unexplained reasons.
After a lengthy effort trying to communicate with the people who
receive messages via aup at paypal.com, we learned that no matter what
we did to assure them that we do not deal in pornography, sell
obscene material or maintain a website for mature audiences, we were
informed that we would not get a reversal in their decision. PayPal
has demanded that we remove all references to PayPal from our website
and other places. In the meantime, anyone who goes to our website
gets a message that the FCN cannot accept payments via PayPal.
The FCN is carefully considering a public response to the arbitrary,
and hurtful, treatment to which the FCN has been subjected. After
four years of using their service, we have not had one complaint from
anyone who has subscribed to our magazine, Going Natural, bought
single copies thereof, or paid for their attendance at our annual
festival. Despite the inferred recognition that the FCN does not
violate its stated acceptable usage policy, PayPal finally stated
PayPal will not allow naturists to sell their services or goods.
It goes without saying that you will not be able to use PayPal to
continue your subscription to Going Natural. There are two other
ways, however. You can download our form on our website,
www.fcn.ca. You can fax it in if you have VISA, MasterCard or AMEX.
The phone number is 416-410-6833 (NUDE). Otherwise, you can mail it
to the FCN, P.O. Box 186, Station D, Toronto, Ontario M9A 4X2.
Anyone interested in reviewing Paypal's policy can view it at:
http://tinyurl.com/yr44pm
We would also caution everyone from using Paypal. During our
investigation, we've learned that when people use Paypal, they are
often waiving many rights that normally apply to other financial
institution. Paypal is NOT a bank and, as such, is not governed by
the same rules.
Here is some information from: http://www.paypalsucks.com/
1. According to PayPal accepting their ToS (Terms of Service) in
effect means you waive your rights to credit card consumer protection
laws if you want to use their service, and that you may not issue a
chargeback for unauthorized use of your credit card and PayPal
account, or if you do, then they have the right to limit your
account. Is this legal? We don't know. But it's how Paypal operates.
See my credit card waiver page for more information.
2. Their customer service is horrible. They used to hide their
telephone number, (intentionally - by their own admission) and only
provided support via "form" emails:
"As for the customer service, Sollitto said they intentionally make
the phone number very difficult to find in order to save costs."
This is confirmed in the book "PayPal Wars". If you have a problem,
you are at their mercy! (And you will eventually have a problem.) The
only reason their number can be found now is because they were forced
to by law (EFTA Electronic Funds Transaction Act) due to complaints
from users of this website. You can also click on our FAQs page. Just
scroll down a bit, and you'll find their phone numbers, plus their
toll free numbers as well, plus a huge list of unpublished PayPal
phone numbers.
3. Their terms of service are not completely disclosed upon signup
and some key "conditions" are not disclosed. They fail to mention
their total lack of security to prevent your account from being
compromised by phishing & spoof sites. That if your account is
accessed by a criminal using one of these methods, PayPal will hold
YOU monetarily & legally responsible! Also, no place do they openly
tell potential members that their money is 100% at risk. That PayPal
can, will, and has in the past, completely cleaned out customers'
accounts, (including your checking or savings account) with no
appeals process available. Instead they bury in the fine print of 37
pages of their "Terms of Service" (ToS) where they disclose to you
that PayPal can close your account for any reason what-so-ever, or no
reason, and then you have to wait 180 days to get your money. Think
that'll never happen? Think again. That's what everyone thinks till
it happens to them.
4. If PayPal feels your actions are questionable, PayPal is the
investigator, judge, jury and executioner. "Telling your side" of
what happened, in most cases seems to be irrelevant. They also refuse
to provide you with the details of their investigation and withhold
documents they relied upon to make their decisions. Your only contact
will be an email that says:
Thank you for contacting PayPal. We apologize for the delay in
respondingto your service request.
After review, the decision has been made to keep your account locked.
This decision cannot be appealed.
If you have any further questions, please reply to this email.
That will be the end of it as far as PayPal is concerned. You can
email back, but you'll just get more of the same. Oh yea, and you'll
have to wait 180 days to get your money.
5. If you are a bona fide, up-standing individual with hundreds of
successful transactions, but someone pays you with a stolen credit
card, your account (by PayPal's own admission) is immediately flagged
as being "criminal behavior" and any money in that account is
confiscated. If a customer "disputes" the charge, same thing happens.
(See email above.) PayPal claims that they will fight chargebacks,
but read this before you fall for that one.
6. Paypal's fees for NON-credit card funding are the same as for
credit cards! This is the single biggest rippoff on their site. We
understand Paypal charging a fee when you fund your account with a
credit card. After all, they are being charged by Visa/Mastercard,
etc. And we understand there is a lot of fraud with credit card
funding. However, most of the money sent within the Paypal system no
longer comes from credit card funding. However, money spent from
PayPal account to PayPal account is subject to the exact same fees
credit card purchases are! This money has been in the system for
years and is "clean." That is, there are no fees at all to Paypal,
and there is almost no fraud at all with this money, but Paypal
charges the SAME fees to transactions with NON-credit card funds!
Thus every transaction makes PayPal money, but it's nothing more than
an entry in a computer database on their system. No money has
actually moved, and there are no costs to Paypal. They are just
skimming the gravy.
Other sites of interest:
http://www.screw-paypal.com/
http://www.paypalsucks.org/
http://www.nopaypal.com/
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